Privacy Policy

Introduction

At FBSTECHZ we respect your data. This page explains what we collect, why, and how you can exercise your rights.

What data do we collect?

• Contact form: name, email, phone and your message.
• Technical server logs (IP, user‑agent, URL, timestamp) for security.
• Technical website cookies and loading of the external Trustindex widget described below.

Why do we use this data?

• To respond to your requests and get back to you.
• To ensure security, availability and proper functioning of the website.
• To comply with legal obligations (e.g., abuse prevention).

Legal bases (GDPR)

• Legitimate interest: website security and abuse prevention.
• Pre‑contractual steps: handling your contact requests.
• Legal obligation: minimal retention of technical logs when necessary.

Sharing & recipients

We do not sell your data. It is processed internally and may be hosted by our hosting provider (cPanel/server). We may disclose information if required by law (e.g., judicial authority).

Cookies

The website itself only uses mechanisms required for its operation. The Trustindex widget is third-party content that may use its own technologies depending on its configuration and privacy rules.

If we enable analytics in the future, they will be off by default and require your consent via our banner.

Retention

• Contact messages: time to handle your request + limited archiving (max. 24 months) unless required otherwise by law.
• Technical logs: short retention necessary for security and diagnostics (typically ≤ 30 days).

Your rights

• Access, rectification, erasure.
• Restriction and objection under the GDPR conditions.
• Portability (for data you provided).
• Complaint to the Data Protection Authority (Belgium).

Security

We apply proportionate technical and organizational measures (in‑transit encryption, server hardening, patching) to protect your data.

Transfers outside the EU

We favour EU hosting. If a transfer outside the EU is necessary, appropriate safeguards will be used (SCCs, etc.).